Legal

Privacy Policy

How we collect, use, and protect your personal data — and your rights under POPIA and GDPR.

Last UpdatedJune 23, 2026
Effective DateMay 27, 2026
ControllerTeka SA (Pty) Ltd
Contactprivacy@teka-mh.co.za

1. Introduction

Teka SA (Pty) Ltd ("Teka", "we", "us", or "our") operates the Teka mobile application (available on Android and iOS), the website at teka-mh.co.za, and the Teka Creator Tools Chrome Extension (available on the Chrome Web Store). We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, for users in the European Economic Area, the General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and what your rights are. By using Teka, you agree to the collection and use of information as described in this policy.

2. Who We Are (Data Controller)

Teka SA (Pty) Ltd is the data controller responsible for your personal information.

3. Information We Collect

3.1 Information You Provide

  • Account registration: email address, username, display name, profile photo, and date of birth (required for age verification — you must be 18 or older to register)
  • ID verification: government-issued ID or equivalent document used for age verification at sign-up. This is processed and not stored on Teka's servers beyond verification.
  • Content you upload: videos, thumbnails, captions, hashtags, and any other content posted to the platform
  • Communications: messages you send to our support team
  • Payment information: bank account details, mobile money numbers, or other withdrawal method details you provide for receiving earnings payouts

3.2 Information We Collect Automatically

  • Usage data: videos watched, content interactions (likes, comments, shares, follows), time spent on the platform, search queries
  • Device information: device type, operating system version, unique device identifiers, mobile network information
  • Log data: IP address, access times, pages/screens viewed, referring URLs
  • Location data: country-level location derived from IP address (not precise GPS location)
  • Advertising data: ad impressions served on your content, estimated ad revenue generated — collected via Google AdMob

3.3 Referral Information

If you join Teka via a referral link, we store the referral code (in session storage only) to attribute the referral to the referring creator. This is not linked to your personal profile beyond the initial attribution.

4. How We Use Your Information

PurposeLegal Basis
Providing and operating the Teka platform (account creation, video hosting, feed, notifications)Contract performance
Age verification to ensure all users are 18 or olderLegal obligation / legitimate interest
Calculating and paying creator ad revenue (50-60% of net ad revenue)Contract performance
Serving personalised advertisements via Google AdMob on your videosLegitimate interest / consent (where required)
Recommending relevant content and creators to viewersLegitimate interest
Fraud detection, security, and abuse preventionLegitimate interest / legal obligation
Responding to your support queriesContract performance / legitimate interest
Complying with legal obligations (tax records, court orders, regulatory requirements)Legal obligation
Sending platform announcements and service updatesLegitimate interest
Analytics to improve the platformLegitimate interest

5. Third-Party Services

We use the following trusted third-party services to operate the platform. Each has its own privacy policy.

ServiceProviderPurposeLocation
Firebase AuthGoogle LLCUser authentication and identity managementUS / EU
Cloud FirestoreGoogle LLCDatabase — stores user profiles, videos, interactionsUS / EU
Firebase StorageGoogle LLCVideo and image file storageUS / EU
Cloud FunctionsGoogle LLCBackend logic — earnings calculations, notificationsUS / EU
Google AdMobGoogle LLCServing advertisements on creator videosUS
BigQueryGoogle LLCAggregated analytics (anonymised data)US
PaystackPaystack Inc.Payment processing for creator earnings withdrawalsNigeria / Global

We have data processing agreements in place with all third-party processors. We do not sell your personal data to third parties.

6. Teka Creator Tools Chrome Extension

The Teka Creator Tools Chrome Extension is a browser extension for Google Chrome that provides free AI-powered tools for YouTube creators, including competitor analysis, keyword research, title ideas, and thumbnail scoring. This section explains specifically what data the extension collects and how it is used.

6.1 Data Collected by the Extension

DataWhy It Is CollectedWhere It Is Stored
Email address and display nameAccount creation and authenticationFirebase Auth (Google LLC)
Teka usernameLinks your extension account to your Teka profileCloud Firestore
Subscription tier (free / pro)Determines which features you can accessCloud Firestore
YouTube Analytics data (read-only)Displays your channel performance metrics inside the extension — only accessed with your explicit OAuth consentNever stored; fetched on demand via YouTube Analytics API
YouTube video metadata (tags, channel stats)Powers competitor analysis and keyword tools on youtube.comCached temporarily in chrome.storage.local (expires in 1–24 hours)
Auth session tokenKeeps you logged in between browser sessionschrome.storage.local on your device only
Onboarding completion flagRemembers whether you have completed onboardingBrowser localStorage on your device only

6.2 Permissions Used

PermissionWhy It Is Needed
storageCaches YouTube API data locally and stores your auth token between sessions
identityEnables Google OAuth so you can connect your YouTube Analytics account
Host permission: youtube.com and studio.youtube.comInjects the creator tools toolbar on YouTube browse and Studio pages
Host permission: googleapis.com and youtubeanalytics.googleapis.comFetches YouTube video stats and analytics data from Google's APIs

6.3 What the Extension Does NOT Do

  • It does not read, record, or transmit your YouTube account password
  • It does not access tabs, browsing history, or pages outside of youtube.com and studio.youtube.com
  • It does not sell your data or share it with advertisers
  • It does not load any remote code — all extension logic runs locally from installed files
  • It does not access your YouTube Analytics data without your explicit OAuth consent (you can revoke access at any time via Google Account Permissions)

6.4 Revoking Access

To disconnect the extension from your YouTube Analytics account, visit myaccount.google.com/permissions, find "Teka Creator Tools," and click Remove. To delete your Teka extension account entirely, email privacy@teka-mh.co.za.

7. Creator Earnings & Financial Data

When you earn revenue on Teka, we collect and store earnings data (ad impressions, revenue amounts, withdrawal records) in order to calculate and pay your 50-60% revenue share. Financial transaction records are retained for a minimum of 7 years as required by South African tax law (Income Tax Act 58 of 1962 and Value Added Tax Act 89 of 1991).

Important: Withdrawal payment details (bank accounts, mobile money numbers) are stored securely in Firestore and used solely for processing payouts. We do not store full payment card numbers.

8. Advertising (Google AdMob)

Teka uses Google AdMob to display advertisements on creator videos. Google AdMob may use your device's advertising identifier (GAID on Android, IDFA on iOS) to serve personalised ads. Ad revenue generated by your content is shared with you at 50-60% of net revenue.

You can opt out of personalised advertising in your device settings (Android: Google Settings → Ads; iOS: Settings → Privacy → Tracking). Opting out of personalised ads does not affect your ability to use Teka or earn revenue — non-personalised ads will be served instead.

For more information, see Google's Privacy Policy and AdMob Privacy.

9. Data Retention

Data CategoryRetention Period
Account and profile dataUntil account deletion + 30-day grace period
Videos and contentUntil account deletion + 30-day grace period
Financial records (earnings, payouts)7 years (legal requirement)
Support communications3 years from last contact
Anonymised analytics dataIndefinitely (cannot be linked to you)
Age verification dataDeleted after verification is confirmed
System and security logs90 days

10. Your Rights

Under POPIA (South African users) and GDPR (EEA users), you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete personal data
  • Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data — see our Account Deletion Policy
  • Right to Restriction: Request that we limit processing of your data in certain circumstances
  • Right to Data Portability: Receive your personal data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests, including direct marketing
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
  • Right to Lodge a Complaint: South African users may complain to the Information Regulator; EEA users may contact their national data protection authority

To exercise any of these rights, email us at privacy@teka-mh.co.za. We will respond within 30 days. For data portability requests, allow up to 7 business days.

South African Information Regulator:
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za

11. Cookies and Tracking

The Teka website (teka-mh.co.za) uses minimal cookies:

  • Functional cookies: Session state, referral code tracking (stored in session storage, not cookies)
  • Google AdSense: Our website uses Google AdSense (publisher ID: ca-pub-5257620219014817) which may set cookies for ad personalisation. You can manage these via your Google account or browser settings.

The Teka mobile app does not use browser cookies. Device identifiers used for advertising are managed through your device's operating system settings.

12. Children's Privacy

Teka is an adult platform. You must be 18 years of age or older to create an account or access creator features. We require age verification (government-issued ID) at sign-up to enforce this requirement.

We do not knowingly collect personal data from individuals under 18. If we become aware that a user under 18 has provided us with personal data, we will take steps to delete that information immediately. If you believe a minor has registered on Teka, please contact us at support@teka-mh.co.za.

13. International Transfers

Teka is incorporated in South Africa, but our third-party service providers (Google Firebase, Google AdMob, Paystack) operate globally, including in the United States. When we transfer your personal data outside South Africa or the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or equivalent mechanisms under POPIA.

14. Security

We implement industry-standard technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit (TLS/HTTPS) and at rest
  • Firebase Security Rules to prevent unauthorised database access
  • Authentication via Firebase Auth (secure, token-based)
  • Regular security reviews and access controls
  • Staff training on data protection

No method of electronic transmission or storage is 100% secure. If you discover a security vulnerability, please report it to support@teka-mh.co.za immediately.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via in-app notification and/or email. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Continued use of Teka after changes are posted constitutes acceptance of the updated policy.

Contact Our Privacy Team

For any questions about this Privacy Policy or to exercise your data rights:

Email: privacy@teka-mh.co.za

General Support: support@teka-mh.co.za

Response time: 30 days (standard) / 48 hours (urgent security matters)