Community

Community Guidelines

The rules and standards that make Teka a safe, creative, and fair space for creators and viewers worldwide.

Last UpdatedMay 27, 2026
Effective DateMay 27, 2026
Applies ToAll Teka users globally
Report Contentsupport@teka-mh.co.za

1. Our Community Values

Teka exists to give creators a fair deal — 50-60% of ad revenue, from day one, anywhere in the world. To make that work for everyone, we need a community built on creativity, respect, and authenticity.

These guidelines apply to all users — creators, viewers, and anyone who interacts with the platform. They exist not to limit expression, but to ensure that Teka is a place where real people can create freely without fear of harassment, exploitation, or harm.

Age Requirement: Teka is an 18+ platform. All users are age-verified during sign-up. We take child safety extremely seriously — see Section 5 below.

2. What You Can Create

Teka welcomes a wide range of content. Here are some examples of what belongs on the platform:

✓ Welcome on Teka

Comedy, entertainment, lifestyle vlogging, educational content, tutorials, cooking, fitness, music performances (with proper rights), travel, commentary, gaming, art, storytelling, news analysis, fashion, beauty, sports, and more.

✓ Creative Expression

Satire, parody, artistic nudity in appropriate contexts, mature themes handled responsibly, political commentary, activism, cultural content, and regional language content from any country.

✓ Authentic Voices

Personal stories, mental health awareness content, survivor testimonies (without gratuitous detail), documentary-style journalism, and educational material on sensitive topics.

✓ Communities & Collaboration

Creator communities, challenges, duets, collaborations, fan content, product reviews, brand partnerships, and sponsored content (disclosed clearly).

3. What Is Not Allowed

3.1 Child Safety — Zero Tolerance

ZERO TOLERANCE: Any content that sexually exploits, endangers, or harms minors — including Child Sexual Abuse Material (CSAM) — will result in immediate permanent account termination, content removal, and reporting to the National Center for Missing & Exploited Children (NCMEC), the South African Police Service (SAPS), and any other relevant law enforcement authorities. We actively scan for CSAM using industry-standard hash-matching technology.

This also includes: sexualising minors in any way, grooming behaviour, content that facilitates access to minors for exploitation, or any attempt to bypass our age verification system.

3.2 Hate Speech and Discrimination

Content is prohibited if it promotes hatred, violence, or systematic discrimination against people based on:

  • Race, ethnicity, or national origin
  • Religion or belief system
  • Gender or gender identity
  • Sexual orientation
  • Disability or medical condition
  • Age, language, or socioeconomic status

Satire and social commentary on these themes are permitted when they are clearly not promoting hatred. Context matters — we review content holistically.

3.3 Graphic Violence and Disturbing Content

The following are prohibited:

  • Gratuitous gore, torture, or content depicting real-world violence for shock value
  • Content that glorifies or incites violence against specific individuals or groups
  • Footage of real accidents or violence shared without educational or journalistic context
  • Animal abuse or cruelty

3.4 Harassment and Bullying

  • Targeting specific individuals with repeated, unwanted hostile content
  • Threatening physical harm to individuals or groups
  • Doxxing — sharing someone's private personal information without consent
  • Content designed to humiliate or degrade specific private individuals
  • Coordinated harassment campaigns

3.5 Non-Consensual Intimate Content

Sharing intimate images or videos of individuals without their explicit consent ("revenge porn") is strictly prohibited and may constitute a criminal offence under South African law (Cybercrimes Act 19 of 2020).

3.6 Misinformation and Harmful False Claims

  • Medical misinformation that could cause serious harm (e.g., false claims about vaccines, dangerous "cures")
  • Fabricated content presented as real news that could cause real-world harm
  • Election misinformation that misleads voters about electoral processes
  • Content that denies well-documented atrocities or genocides

Satire and opinion are not misinformation — they must be clearly identifiable as such.

3.7 Illegal Activity

  • Promoting, facilitating, or depicting illegal drug sales, weapons trafficking, or human trafficking
  • Fraud, scams, or financial exploitation schemes
  • Hacking tools, malware distribution, or instructions for illegal access to systems
  • Content that violates any applicable local, national, or international laws

3.8 Spam and Platform Manipulation

  • Using bots, purchased views, or coordinated inauthentic behaviour to inflate metrics
  • Creating fake accounts to generate referral earnings
  • Spamming comments, messages, or hashtags with irrelevant promotional content
  • Misleading thumbnails or titles (clickbait that doesn't match video content)

3.9 Copyright and Intellectual Property

Do not upload content that uses copyrighted material (music, video clips, images) without a proper licence. See our Copyright Policy for detailed guidance on what audio you can use and the consequences of violations.

3.10 Impersonation

Creating accounts or content that misleadingly impersonates another creator, public figure, business, or organisation is prohibited. Fan accounts and parody accounts are allowed if they are clearly labelled as such.

4. Enforcement

We use a combination of automated detection and human review to enforce these guidelines. Enforcement actions depend on the severity and frequency of violations:

1
Warning

First-time minor violations receive a warning and educational notice.

2
Content Removal

The specific video or content is removed. Monetisation on that content is voided.

3
Account Restriction

Posting, monetisation, or other features may be suspended for a defined period.

4
Permanent Ban

Account permanently terminated. Applied immediately for severe violations (CSAM, etc.).

Severe violations (CSAM, credible threats of violence, non-consensual intimate content) bypass the warning system and result in immediate permanent account termination and, where required, reports to law enforcement.

5. Appeals

If you believe a content moderation decision was made in error, you may appeal within 30 days of the decision:

  • Email support@teka-mh.co.za with the subject line "Content Appeal"
  • Include your username, the content in question, and why you believe the decision was incorrect
  • We will review and respond within 7 business days

Appeals are not available for: CSAM violations, credible threats of violence, or accounts terminated for fraud. All appeal decisions are final.

6. How to Report Violations

If you see content that violates these guidelines, please report it:

1

In-app reporting: Tap the "..." menu on any video or profile and select "Report". Choose the most relevant category and provide a brief description.

2

Email reports: For urgent matters or if in-app reporting is unavailable, email support@teka-mh.co.za with a link to the content and details of the violation.

3

CSAM reporting: In addition to reporting to Teka, you may also report child sexual abuse material directly to the NCMEC CyberTipline at cybertipline.org or SAPS (10111).

We investigate all reports. Filing a false or malicious report may itself be a violation of these guidelines.

7. Creator Responsibilities

As a creator on Teka, you are responsible for:

  • Ensuring all content you upload complies with these guidelines and applicable law
  • Accurately declaring audio sources when uploading videos (original, royalty-free, licensed, or unknown)
  • Obtaining consent from individuals who appear in your videos
  • Clearly labelling sponsored content and brand partnerships
  • Not creating or participating in coordinated harassment or ban-evasion schemes
  • Keeping your account secure and not sharing your credentials with others

8. Updates to These Guidelines

We update these Community Guidelines as the platform evolves and as new types of harmful content emerge. When we make material changes, we will notify you via in-app notification. Continued use of Teka after updated guidelines are posted constitutes acceptance of the changes.

Questions or Concerns?

Our trust and safety team is here to help.

Email: support@teka-mh.co.za

For urgent safety matters, mark your email "URGENT" in the subject line.